Latest Update: 29.02.2024

Acceptance of Terms

By accessing this website and purchasing products, you agree to be bound by these Terms & Conditions.

Product Information

We strive to provide accurate and up-to-date information about our products, including ingredients, nutritional values, and storage instructions. However, we cannot guarantee the accuracy or completeness of this information. It is the customer’s responsibility to review product details before making a purchase.


Placing an order on our website constitutes an offer to purchase the selected products. We reserve the right to accept or decline orders at our discretion. Upon acceptance, you will receive confirmation of your order via email.


All prices displayed on the website are in Jordanian Dinars (JOD) and are subject to change without prior notice. The final price for your order will be confirmed during checkout.


Payment for orders must be made in full at the time of checkout, or at the Time of delivery depending on the mode of payment used whether its Cash on Delivery or Via Pay Tabs.


We offer delivery within the Hashemite Kingdom of Jordan. Delivery costs and estimated delivery times will vary depending on the destination and delivery method selected during checkout. We are not responsible for any delays or issues caused by third-party delivery carriers.

Returns & Refunds

Please refer to our Return Policy for information about returning products and requesting refunds.

Personal Information

We use your personal information to provide our products and services to you, This includes:

  1. Processing your payment card details in order to complete any purchase.
  2. Processing your orders and transactions for goods and services.
  3. Delivering products that you order online.
  4. Processing your Cart details to create a profile to give you personalized offers.
  5. Responding to your queries and comments.
  6. When we have a legal duty to use or disclose your information.

Our primary goal for collecting information about you is to improve our products and services to you. This includes processing payment information, orders, deliveries, or whenever we are obliged to do so under law.


We have implemented a reasonable security safeguards to protect the personal information that you give us. For example, sensitive data (such as your credit card information) is protected by SSL encryption using Paytabs when it is exchanged between your web browser and our website.

You can play a role in protecting your information by never sharing your username, PIN or password with anyone or submitting it to a website you don’t recognize. Always log off after a web session and change your password regularly.

We regularly monitor our systems for possible vulnerabilities and attacks. No system is perfect so we cannot guarantee that information may not be accessed, disclosed, altered or destroyed by breach of any of our physical, technical or managerial safeguards.

Please note that any email you send to us is not encrypted and may be monitored by us. Please do not send us sensitive or confidential personal information by email.

We will inform you if your privacy is ever compromised.

Product Liability

While we take every precaution to ensure the quality and safety of our products, we cannot guarantee their suitability for individual dietary needs or allergies. Customers with specific dietary concerns should review product ingredients carefully before making a purchase.

Intellectual Property

All content on this website, including text, images, logos, and trademarks, is the property of Al Nuah for Food manufacturing & trading and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from this website without prior written permission.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Hashemite Kingdom of Jordan. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in the Hashemite Kingdom of Jordan.

Service Terms Changes

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. By continuing to use this website after such changes are made, you agree to be bound by the revised terms.

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